Returns & Exchanges
At GolfRoots, we want you to be fully satisfied with your gear; if your new clubs or apparel don't meet your expectations, you can return them within 30 days of delivery. We offer a streamlined process to ensure you get back on the green with the right equipment as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Shipping Label
Once approved, download and print the prepaid shipping label provided via email and attach it securely to your original packaging.
- 3.Drop Off Package
Hand over your package to the designated carrier or drop it off at any authorized shipping location in your area.
- 4.Receive Refund or Credit
After our team inspects the returned gear, we will process your refund to the original payment method or issue store credit within 5-7 business days.